FREQUENTLY ASKED QUESTIONS

We get it—you’re juggling a lot. We’d love to walk through the details with you directly, until then, here are answers to the questions we hear most often.

What are the fees? Do you take any portion of the rent?

Absolutely ZERO fees!

Here’s the deal: We don’t take a cut of your rent—ever. Guests often pay a premium for short-term stays, and we only keep the difference above your guaranteed rate. Your earnings stay protected, and we handle the rest. Simple, transparent, and designed to work for you.
How can I guarantee rent is paid?

Easy! Your property generates revenue for our business! Rent plays a vital role in supporting our operations, and we take this responsibility to heart. To ensure clarity and confidence, our business will signs a lease with you and personally guarantees the rent, reinforcing our commitment to this partnership.

We deeply value your trust—it’s the foundation of our success. Our aim is to build a lasting relationship so seamless and reliable, you’ll never need another tenant. We’re here to keep things straightforward, transparent, and mutually beneficial for the long term.

How long is your typical guest stay?

Our guests’ stays typically range from 5 days to several months, depending on seasonal demand and their professional needs. Most are corporate executives, traveling medical staff, remote workers, or contractors who need flexible stays of 2-3 months to align with their projects. We’re happy to accommodate varying schedules to suit their lifestyles.

How do you know how many people are utilizing the property?

At Trustbridge, your safety is our highest priority. With your consent, we will install a Wi-Fi-enabled security camera on the building’s exterior to enhance our security protocols. This measure allows us to monitor for unauthorized individuals, ensuring a safe environment for all guests. We appreciate your cooperation in maintaining the highest standards of security.

How does your guest screening process work? What is your criteria?

We partner with platforms that run background checks and verify IDs. Additionally, we run an additional background check with an independent 3rd party company, to ensure only high-quality guests book the property.

 

We personally review each request to ensure a good fit. We also ask guests about their reason for staying and carefully consider their needs—because a safe, positive experience matters for everyone. After all, our reputation depends on delivering trust and professionalism at every step.

Where do you list properties on vacation platforms like AirBNB?

We list your property across premier platforms like Furnished Finder, Travel Nurse Housing,  CorporateHousing, and AirBNB.

 

These OTAs (Online Travel Agencies) seamlessly connect you with guests while we focus on attracting vetted corporate professionals, healthcare workers, and leisure travelers. Every single guest undergoes our thorough, double-screening process, ensuring reliability and your peace of mind.

How do you prevent parties? What happens if a party occurs?

We take the care of your property seriously—here’s how we ensure it stays in top shape:

We have strict policies against unauthorized events and use discreet noise monitoring to catch issues early. If activity exceeds reasonable levels, our team steps in immediately to resolve any problems (including removing disruptive guests if needed). Should rare incidents occur, we’ll cover all repairs and maintenance at no cost to you.

The good news? Issues like these are INCREDIBLY RARE at our properties —over 99% of stays go smoothly, protecting your revenue, reputation, and property condition. After all, it’s in everyone’s best interest to keep your property pristine. Damaged units mean lost income for us, too!

TRUSTBRIDGE

PROPERTY MANAGEMENT

  • info@trustbridgecorphousing.com
  • (216) 300-9935